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Membership FAQs


How do I purchase a membership?
1. Online at
2. In person at the Future of Flight ticket counter 
3. Call the Membership Coordinator at 425-438-8100 x247.

If you purchase a membership online and would like to visit the Future of Flight Gallery or take advantage of your membership benefits before your membership card(s) is issued, please contact the Membership Coordinator at or 425-438-8100 x247.

Does my membership begin the day I purchase it or is it based on the calendar year?
Institute of Flight memberships purchased by June 12, 2017 are valid for one year. For membership purchases starting June 13, 2017, your membership is good through June 12, 2018. If you would like to take advantage of your membership benefits before receiving your membership card, please contact or 425-438-8100 x247.

What benefits do I receive with my Institute of Flight membership?
Please see the benefits listed at Please note that for $25 you can upgrade an adult, educator or student membership to a family membership. Your membership benefits will extend to a second adult and two children/grandchildren. Benefits subject to change.

Are there any available discounts on membership?
Seniors (65 and older) and active-duty military receive a $5 discount. We also offer group discounts for 12 or more people. Please see details at

Do you offer financial assistance for memberships?
Yes, the Institute of Flight provides financial assistance for individuals age 6 and up. You must complete the Financial Assistance form  available here. Then email the completed form to or mail to Institute of Flight, ATTN: Membership Coordinator, 8415 Paine Field Blvd., Mukilteo, WA 98275.

Can financial assistance be applied to other Institute of Flight programs?
Yes, financial assistance is also available to students seeking to participate in our various  education programs. Parents must complete the Financial Assistance form available here. Then email the completed form to or mail to Institute of Flight, ATTN: Education Department, 8415 Paine Field Blvd., Mukilteo, WA 98275.

Where can I find a list of events hosted at the Institute of Flight?
For a list of events hosted at the Institute of Flight, visit

Which events have special/free pricing for members?
Learn about exclusive member events/programs and member-invited events/programs by visiting for details.

How do I update my email subscriptions with the Institute of Flight?
As a member, you are automatically subscribed to the following email lists:

  • Institute of Flight Newsletter (monthly)
  • Membership emails (monthly)
  • Summer Nights on the Strato Deck - member event (June to August)

To unsubscribe from some or all of these email lists, update your subscriptions at If you need assistance with updating your email subscriptions, please contact us at

How many membership cards will I receive?
All membership levels except Family receive one membership card. Family memberships receive two membership cards: one with the primary member’s name and the second personalized with another person’s name. Membership cards are non-transferable.

When will I receive my membership card(s)?
After signing up for membership, you’ll receive your cards by mail in approximately one week. Processing may take longer during busy seasons. Please feel free to contact the Membership Coordinator at 425-438-8100 x247 or to check your status or to use your benefits prior to receiving your card.

How can I get a replacement membership card(s)?
If you have a current membership and have lost your card, replacements may be obtained by contacting the Membership Coordinator at or 425-438-8100 x247. You may receive a maximum of one card replacement set for your membership.

Where can I learn about Institute of Flight education programs and program discounts for members?
Please see the Education Planning Guide at or contact the Education Department at 425-438-8100 x231.

How do I use my blue Boeing Tour Certificates and/or Boeing Tour ticket discount?

(Boeing Tour ticket benefits can be redeemed through December 31, 2017)

Boeing Tour Certificates

The visitor/member must complete the back of the blue Boeing Tour Certificate(s) and provide the certificate(s) to the ticket desk agent upon arrival to redeem the free Boeing Tour admission. Members do not need to be present if Boeing Tour Certificates are given away. Please note that there is an expiration noted on each Boeing Tour Certificate. Certificates issued prior to 2017 must be used by December 2017. Expired certificates may not be redeemed or reissued.

$10 Boeing Tour tickets

The Boeing Tour $10 tickets are currently available for purchase to members by phone at 1-800-464-1476, in person at the Future of Flight Ticket Desk, and online at For members with the $10 tour ticket, you may purchase up to five Boeing Tour tickets (for the member and up to four guests). At least one member must attend with their guests. Tickets CANNOT be resold. If tickets are resold, the Institute of Flight reserves the right to revoke membership privileges.

Will lost/stolen blue Boeing Tour Certificates be replaced?
We are unable to replace the blue Boeing Tour Certificates that were provided with 2016 memberships. Please keep your tickets in a safe place. Certificates issued prior to 2017 must be used by December 2017. 

Why do I have to show a photo I.D. when I use my membership card to enter the Future of Flight Aviation Center?
As a security measure and to prevent the use of lost or stolen membership cards, members must present photo I.D. upon entering the facility.

If I forget to bring my membership card, may I still visit the Future of Flight Gallery for free or receive event admission discounts?
Yes, just present your photo I.D. at the ticketing desk or event registration desk so staff can verify your membership in our database.

If I already purchased a Boeing Tour or Gallery admission today, may I apply that toward an Institute of Flight membership?

Boeing Tour Admission(s)

We can credit one full-price adult ticket towards your family or adult membership purchase (maximum $25 savings).

Gallery Admission(s)

We can credit $25 worth of full-price adult gallery tickets towards your family or adult membership purchase (maximum $25 savings).

Please attach your admission receipt to your membership application and send either to (scan or photo accepted) or through the mail to:

Institute of Flight
8415 Paine Field Blvd. 
Mukilteo, WA 98275

Please note: This offer is valid for 30 days after the day of your visit.

May I use my Institute of Flight membership at other museums/science centers?
Not at this time.

I am a Boeing employee or retiree. Do I receive a special discount on my membership?
Not at this time.

I am a Boeing employee. May I pay for my membership through my paycheck?
Not at this time.

Is my membership tax-deductible?
The Institute of Flight is a qualified 501(c)(3) non-profit organization. All paid portions of your membership and upgrades are tax-deductible. Please see our membership levels at

Does the Institute of Flight donate memberships for fundraisers?
At this time, we have reached our limit on membership donations. Contact with questions about previous donations.

What is the refund policy for a membership?
We will provide a partial refund for purchased memberships if a request is received within 5 days of purchase. The purchaser must return the card and Boeing tickets, and not have used any of the membership benefits. Refunds will consist of the full purchase minus any fees for processing the refund.

Thank you for supporting the Institute of Flight!
Please contact the Membership Coordinator at 425-438-8100 x247 or if you have further questions regarding Institute of Flight membership.